Loan Negotiator's Response

I very quickly received a response from our loan negotiator from Bank of America in regards to the email I shared with you earlier. And here it is:

Hello Nellie,



Unfortunately I don’t have the answer you are looking for.

However you can call 1.877.221.0825 they may have your answer



Thanks

That's the very number I called and told him about. It's the HOPE Department. They too, didn't offer me much information, only said for me to keep making the trial payments until I hear otherwise. Feel like banging your head against a wall with me, anyone? Hah!