Showing posts with label Get Gephardt. Show all posts
Showing posts with label Get Gephardt. Show all posts

Monday, May 3, 2010

Gephardt Round Two?

I wish I could give you all hope and tell you that our modification ordeal is finally over, but alas, that's not the case. Rather than wait around for absentee negotiators to deign to call me back and let me know why, after nearly five months from the date we signed our permanent modification documents, our credit is being slammed by false reports by BOA, our late fees are adding up and their system still shows our old payment and our account in severe arrears, I decided to email Bill Gephardt from Channel 2 news again. It seemed to help last time and I pray that it will again.

I decided to share my letter here with you all:

Dear Mr. Gephardt,

You may not remember me, but we spoke on the phone several months ago about my mortgage company giving me the run-around on applying for the Making Home Affordable Plan mortgage modification, even though according to the government website, our family was very much qualified to do so.

Anyway, perhaps because of you, they finally let us do it, and we were approved for the trial plan not too long after you and I spoke. I wish I could say that was the end of the story, but it’s not. Far from it.

According to the way Obama’s HAMP (Home Affordable Modification Plan, or Making Home Affordable) works, once you’re approved for the trial plan, you make three trial payments on time, and then are set up (assuming you have met all obligations and criteria) for the permanent modification. We made five trial payments. During this time, even though all our payments were made as agreed and very much on time, Bank of America (our mortgage company) reported us late to the credit bureaus—this is also against HAMP guidelines when you’re making your payments as agreed under this government modification. When I caught this, they fixed it the first time.

Five trial payments and many, many phone calls later, we finally signed our permanent modification documents in the middle of December 2009. We were ecstatic. Finally, we could see the light at the end of the tunnel. No more having to call them to fix our credit reports. No more getting statements from them in the mail saying we were delinquent, even though we were making our modified payments on time, no more dealing with lost paperwork, inaccurate information, or loan negotiators that weren’t very good at returning phone calls or even answering the simplest of questions. No more wondering how much longer we would make these so-called trial payments, or if we were going to have to suddenly leave our home with our children because of some error or decision made by the mortgage company.

Our permanent modification payments started February 1, 2010. We’ve made every one so far as laid out in the documents. We were told that it should all be put in the system in a matter of weeks. When that didn’t happen, we called and were told it would be about 30 days. At the end of that time we were told 60 days. At the end of that time we were told 90 days from the time we signed. You can see where I’m going with this, right? I continued to call and be put off. I demanded as courteously, but firmly, as I could to have some answers. I’m never given the same answers.

On my last call, I was told that while we’ve been improved on Bank of America’s side of things, our investor, Freddie Mac, has yet to approve us. It’s my understanding that they can’t even offer the permanent modification without investor approval to begin with. I’m so tired of this run-around. I want to feel secure in my own home. I want to know that if I plant my garden, I’ll be here to harvest it. I want to know that when I bring my baby home from the hospital, I’ll be coming to this home.

Our credit is being destroyed by this, too. They’ve started reporting us as delinquent to the credit bureaus again. I called them to fix it again. They sent a letter to me saying they would do so, but have not corrected it after more than a month later. According to their website, we’re over $12,000 delinquent, even though we’ve been making payments all this time. I fear that any day we’ll receive a notice of foreclosure and have no place to go because our credit has taken such a hit.

I’m exhausted from all of this. It’s a full time job on top of all my other things to do. Do you think you could help us get to the bottom of this? We would be forever grateful and in your debt if you would. You can read more about our situation on www.thejugglinghomemaker.com. I’ve outlined our ordeal on my blog for others going through the same thing—and believe me, there are many, many others. Also, if you want to know more about the program we’re under, you can go to www.makinghomeaffordable.gov.

I’m happy to help you help us in any way I can. Thank you so much for your time.


Anyway, I hope none of you give up out there. Stay strong and fight back! Best of luck to you!

Monday, June 29, 2009

Going Where it Takes Me

I'm sorry for the delay in my posts. Life has been, well, hard lately. My mom is still having a hard time. Her good days are very good, and I have hope that she's finding her footing. Her bad days are devastating and I've found I have to distance myself emotionally from her on those days to be able to function for my own family. Mental illness is no picnic.

My little sister was in the hospital for a few days, too. They found two blood clots on her lungs and are not sure what's causing them. They've put her on a medication to break them up and prevent them from returning. I've been praying for her and hope that she'll make a full recovery.

Hubby has gone back to working on Mondays, for the time being (for the rest of the summer, we hope), but he's not allowed any overtime, and without that, I don't know how we're going to catch up. I have to have faith that things will work out some how.

Countrywide/Bank of America is still stringing me along. The ARM refinance they offered me under the Making Home Affordable Refinance program was offered in ignorance of the fact that if you're already in a fixed loan, you can't be refinanced into an ARM. I had to tell them this information when I went to Freddie Mac's website to get more information on the program. Isn't it crazy that I know more about how these programs work that the mortgage company?

We went ahead and sent them all our information all over again a few weeks ago for the HASP, or Making Home Affordable Modification and were assigned a negotiator. He called me once on June 22, left a message for me to call him back using the Hardship number I already had, but left no extension. When I called back, they basically said there was no way for me to reach him directly, that they would email him and let him know I wanted him to call me again, but that was the best they could do. They also told me that he would probably try to call me again at some future date, and that if he was unable to reach me again, it could cancel our application. So I guess I'm suppose to stay next to the phone and hold my breath. Hah!

I haven't heard from Bill Gephardt since that first embarrassing phone call several weeks ago. LOL. He did tell me there were no guarantees that he could do anything, but that he would see what he could find out on all this. Keep your fingers crossed:)

So life has kept me on my toes. I'm fairly certain that whenever it feels like I'll catch my breath, something is waiting in the wings to come knock it out of me again. Some days I'm just fine with this, and just go with the flow. On those days, I look around me, thank God for the many blessings in my life, smile, and go along with whatever comes my way.

I wish I could say I was always this good. I'd be a better person for it, if I could manage it. But alas, I'm not there yet. On the bad days, I mutter, maybe even let out a curse, and just feel like my world is caving in. On those days I forget the blessings I have and ask God, "can I not be happy? Can't I just take it easy for a little while? Does everything have to go wrong at once?" Actually, that's probably the nice version of what I say on those down days. Haha.

I have to remind myself that without adversity, I can't grow. I'd be content to stay where I am, in my comfort zone, and learn nothing. I heard yesterday something that will stay with me:
The very existence of adversity proves God's love for us.
What? I thought at first. How can that be? Why would He want anything bad to happen to us? But that was the wrong way to look at it.

I can't tell you how many times I've told my children, when they were grumbling about something hard they had to do, that they would be thankful for it someday--because they'll be able to take that experience they've learned from and it will make things easier later. The very same principle applies to us.

Trials make us stronger. So reminding myself of that, maybe I'll have more of those good days, and complain less on the bad ones. It can happen, right? ;)

Tuesday, June 9, 2009

She's a Maniac!

So today I'm going through my daughters' room with them--and it's a wreck to say the least--pulling garbage and dirty laundry out of their toy bins and giving directions on where to put things. I'm also blasting my Pure 80s CD on my 9 year old's CD player to make the task a little less tedious.

I'm bouncing around to the lyrics "She's a maniac, maniac, that's for sure..." whilst attempting to organize the chaos that is their bedroom and I shout an order over the loud music to the girls. They hesitate to follow, as usual, and I yell out over the music, "Just do it!"

I look up at my son, who I realize is holding the phone at me and I yell, "who is it?" He shrugs and passes me the phone. "Turn it down!" I call out over the music and reach for the phone.

"Hello?" I ask, thinking it's probably my hubby on the other end of the line, checking to see how my organization mission is going.

"Is this Nellie?" I hear a man's voice on the other end, but it's definitely not my hubby's.

"Yes, it is." I'm feeling bashful about the music and the hollering that went on before getting passed the phone. Oh well, it's probably just another telemarketer anyway, right?

"This is Bill Gephardt..." Yes, the Bill Gephardt from KUTV New's Get Gephardt.

Yikes! Hahahahahahahaha. What a great first impression, eh? I laughed, fumbled out an apology and told him I was going through my kids' rooms today. He assured me he'd been there himself with his own kids.

Anyway, long story short, he's looking into our situation with Bank of America/Countrywide and we may just get this story on the news. Wish us luck!

For those of you not knowing what this is referencing, read my last post.

Monday, June 1, 2009

You Can Kiss My HASP!!!

Today's title is directed at Countrywide/Bank of America. It's now been over two months since we applied. During that time, as you know, I've called them regularly to check on things, only to be told it's going to take longer. The kicker? They've deleted my application and I have to start all over. I'm beyond upset about this. I decided to take the advice of friends and family and send Bill Gephardt of 2News a letter.

Here it is:

Have you heard of the Making Home Affordable Plan AKA HASP? Well, when my husband's hours got cut, we lost at least $1,000 per month of our income. We started to struggle to make our payments, draining our savings, cutting our bills where we could and clipping coupons. With no end in site to our money situation I called our mortgage company (then Countrywide, but now Bank of America) to talk about what options were available to us in trying to keep our home. It was then they told us about MHA (HASP), and we applied for it over two months ago.

I sent them everything they requested and called regularly to check on the status. One person told me it would take 7-10 days for me to get a workout packet. When I didn't get one, I called back and was told I should hear something within 30 days. When I called back after that, I was told 40 days, then 50 days, then 60 days.

Each time I asked if they had everything they needed. Each time I was assured they did and that my application was still under review. When I called back on the 60 day mark, I was told I needed to start the process all over again. Why? I was told it’s because my information is now two months old and also I didn't qualify on my first application.

Why was this the first time I was hearing this, after two months of phone calls? I asked that and was told they didn't know why no one told me. When I asked what kept me from qualifying now for the application, when I'd been told by several other representatives there that everything looked fine, I was told it’s because I'm current on my mortgage.

I told them that the rules say that I don't have to be behind on my mortgage to qualify, just that I have to show that we are in danger of falling behind and defaulting, which is what we're trying to prevent. They said that was correct, I don't have to be behind to qualify, but I can't be current. What? How is that possible? I asked this, and they said that I'm not considered current if I haven't paid my bill the first day it becomes due, which is the first of each month.

This modification process takes 30-60 days, according to them, so it would be impossible for me to qualify if I don't fall behind. If I play their game, and fall behind on the slim chance that I may qualify, it ruins the only other option they're offering me: A 5/1 ARM refinance at 4.215%. You have to have good credit to qualify for the HASP refinance program.

We aren't thrilled about the ARM idea, as we feel this is what has gotten so many people in this mess in the first place, but we don't want to lose our home either. According to the Making Home Affordable website, we’re perfect candidates for this program. What’s the problem?

We have several friends and neighbors who have called about this program, only to be given the run-around. According to each of these situations and the information we've all been given individually, at least some of us should have been approved for this program. Some have been told they have to be behind to qualify, some are told they have to catch up to qualify. I've yet to meet a single person who has been approved for this program in my online searches. Instead, I'm finding so many others that are being jerked around in the same way we have been. Good and responsible people are losing their homes! There are numerous websites and forums set up because of this.

What kind of program is this that Obama has set up to help responsible homeowners who have been hurt by this bad economy? How is it going to help any of us if they banks won't let us do it? Please help us, Gephardt. A lot of family's homes are at stake.



I'll let you all know if I get anywhere with this route. If I don't, I'll look for another. I'm not going down without one heck of a fight. Wish me luck!